The quickest and most efficient way to reach us is via Live Chat. Our Support Specialists are online and ready to answer all of your sales and support questions. You can access our Live Chat from the website or directly from your software.
Regular support hours are now in effect. All times are EST. Monday through Friday from 9:00 am to 5:30 pm.
(Spanish support available 9:00 am to 5:30 pm).
*Extended live chat hours for tax season start January 2, 2021.
Monday to Friday: 9:00 am - 11:00 pm EST
Saturday: 10:00 am - 5:00 pm EST
Sunday: 12:00 pm - 5:00 pm EST
24/7 live chat begins the first day of tax season until April 15.